Your questions, answered
FAQ
You can upload .mp3, .mp4, .m4a, .mov or .wav files🤗
We prefer to open a web browser on our smart phones, then open homobonus and use as if you are making a normal call.
However, any computer with a mircophone and speakers and a web browser works as well.
Yes, you can use Homobonus.ai's services to record telephone calls in the UK. In the UK, it is generally legal to record telephone calls if the individual recording is a party to the call or has gained the necessary consent from the other party. Homobonus.ai's call recording feature can help businesses to improve customer service, train staff, and maintain a record of important conversations, while ensuring compliance with relevant laws. It is important to always be aware of and adhere to any changes in legislation or regulations regarding call recording in the UK to ensure legal and ethical use of the service.
After you have decided what you want to do with your call recording eg. create a call summary, you can choose to turn it into a pdf document, a word document or plaintext and HOMOBONUS emails you the result. After which you can edit and copy to your own company letterhead or any other document you are creating.
Yes you can and its also cheaper for you. However......
at Homobonus.ai, we understand the importance of efficient and accurate call transcriptions. While we do value the effort you've put into transcribing your calls, we recommend uploading the call recordings directly into our platform instead of the transcripts. This is because our advanced AI technology is designed to analyse the audio content of the call recordings to provide more precise and nuanced insights. By uploading the call recordings, you can take full advantage of our platform's capabilities to gain valuable data and insights from your calls. If you have any concerns about privacy or security, rest assured that we uphold strict security measures to protect your data throughout the transcription and analysis process. Thank you for considering Homobonus.ai for your call transcription and analysis needs.
Yes you will need internet access either via 4g or your normal wifi.
No, to make a call from your desktop, you only need to have an internet connection.
However, to open an account initially you will need to have a normal phone signal in order to receive the code. When opening an account you will receive an automated telephone call from our US security provider, Twilio, giving you the security code. This security measure insures it is your account by matching it with your phone number.
But once you are set up, you only need a wifi signal.
Homobonus has the abililty to record a whatsapp call so long as the conversation is done on an open speaker setting. Homobonus will then upload that recording saving you the effort.
You can leave them on our secure AWS cloud server, or, delete them immediatley. It's up to you. You are in control.
Simply buy tokens as and when you need them.
Recordings will be automatically deleted after one month.

